Terms & Conditions

Age Verification & Legal Compliance

• Mad Jack Blades strictly adheres to U.K. knife laws.

• Customers must be 18 years or older to purchase a blade.

• A valid form of photo ID (passport or driving licence) must be provided via email before any order is shipped.

• By placing an order, you confirm you meet the legal requirements to purchase and own the item in your country or region.

• International buyers are responsible for ensuring the item complies with their local knife laws.

Payment & Ordering

• Payments are securely processed via Apple Pay, card payments, or Clearpay through our Squarespace-powered website.

• All orders are final. For custom orders, customers will receive progress photos and videos throughout the build process to confirm they are satisfied.

Shipping & Delivery

• We ship within the U.K. and internationally where legally permitted.

• U.K. orders are shipped via Royal Mail 24-Hour Tracked, and tracking details will be provided.

• International buyers are responsible for ensuring the item complies with their local knife laws.

• If an item is seized by international customs, we will issue a refund minus the cost of materials and labour. Proof of seizure must be provided.

• We are not liable for shipping delays caused by postal services, customs, or other unforeseen circumstances.

Returns, Repairs & Refunds

• All sales are final, but we take pride in delivering a high-quality product.

• If an item arrives faulty or damaged, we will repair, replace, or issue a full refund at the customer’s request.

• Custom orders are non-refundable once approved and completed unless there is a proven fault with the blade.

Liability & Responsibility

• By purchasing from Mad Jack Blades, you accept full responsibility for the safe handling, use, and storage of your blade.

• We are not liable for any injuries, damages, or legal consequences arising from the misuse of our products.

Contact & Support

For any questions regarding orders, shipping, or policies, please contact us at info@madjackblades.co.uk.